BRIGANTINE MEDIA

The Big Picture

by Kevin Coupe and Michael Sansolo

Movies that illustrate key business lessons in branding, ethics, customer focus, leadership, and more. Get out the popcorn, sit back, relax...and learn!

See the Video

Win the Customer, Not the Argument

by Don Gallegos

"The customer is not always right...but she is always your customer." This is Don Gallegos's philosophy of customer service. Why do so many companies get it wrong? Companion Audio CD available

Am I the Leader I Need To Be?

by Harold Lloyd

Improve your leadership skills by learning the qualities of a Geunine Leader and raising your own "Leadership Quotient" score. Companion DVD available of Lloyd's dynamic delivery of the message to a live audience.

Details

Selling Rules!

by Murray Raphel

52 selling rules, one for each week of the year. Required reading for every salesperson, and also for anyone in business.

Details

Crowning the Customer

by Feargal Quinn

Our all-time best-selling business book.
More than 30,000 sold to businesses all around the world. You'll discover his three secrets for effective listening, the steps to have customers "boomerang" and come back again, why you should eliminate your head office . . . and more.

Business Success in Tough Times

by Neil Raphel, Janis Raye and Adrienne Raphel

Business leaders and entrepreneurs whose companies have succeeded in difficult circumstances explain how they survived and thrived against the odds.

Loyalty Marketing

by Brian Woolf

The brilliant follow-up to Woolf's first book, "Customer Specific Marketing" gets into more detail about how businesses can integrate loyalty marketing in their strategy.

Customer Specific Marketing

by Brian Woolf

Mass marketing is dead. Differentiated marketing is the secret to success. This book has revolutionized marketing.